FREQUENTLY ASKED QUESTIONS

Latitude App does not require installation but works with online access with a user and password defined for each user.

At the client’s request, we can accommodate the application to work offline with installation in the client’s work environment.

To create an account in the platform, please follow the tutorial on creating an account. See tutorial.

Latitude App subscriptions can be purchased directly from the platform after creating an account.

The functionalities of the platform can be tested free of charge for an unlimited period, in accordance with the provisions of the Terms and Conditions, only after creating an account on the platform.

During the testing period, exports from the application will be limited, with the purpose of testing only. For example, if during the test period you export an xml from the platform, it will not be complete but will only contain the first part of the file to understand how the application works.

The XML functionality of the application allows the processing of all types of declarations based on an XSD scheme published by the authorities.

In order to be able to process any type of declaration, it is first necessary to load the xsd scheme of the respective declaration either from the scheme library available in the platform or you can load your own scheme if the platform does not have the scheme you are looking for in the library.